Summary: If you wish, you are entitled to a copy of the case note which Protect keeps as a record of whistleblower calls to its helpline.
A query arose on social media when an individual who had used the Protect helpline reported that they had unsuccessfully asked for a record of a call to the helpline, which they needed for evidential reasons, to demonstrate their motives at the time of raising concerns.
There was no guidance on data rights on the Protect webpage which gives information for prospective callers to the helpline.
An enquiry to Protect’s CEO produced this guidance document, dated October 2019, which is uploaded elsewhere on the Protect website:
Importantly, this document states:
“By seeking advice from us you are automatically agreeing to the collection and processing of relevant data including a note…
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